{"id":2997,"date":"2019-07-29T14:45:52","date_gmt":"2019-07-29T07:45:52","guid":{"rendered":"https:\/\/theboxofsurprise.com\/\/?page_id=2997"},"modified":"2025-06-11T17:05:24","modified_gmt":"2025-06-11T17:05:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/theboxofsurprise.com\/ar\/faq\/","title":{"rendered":"\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629"},"content":{"rendered":"
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.<\/span> 1. Ordering & Delivery<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

How can I place an order?<\/span><\/i><\/a><\/h4><\/div>
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You can place an order directly on our website by selecting your <\/span>
preferred bouquet, adding it to the cart, and checking out. You can also <\/span>
contact us at <\/span>+971522324542<\/span> or email us at <\/span>
Orders@theboxofsurprises.com<\/span> for assistance.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you offer same-day flower delivery?<\/span><\/i><\/a><\/h4><\/div>
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Yes! We offer <\/span>same-day delivery<\/span> for orders placed before [mention <\/span>
cut-off time, e.g., 4 PM]<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

How fast can you deliver flowers?<\/span><\/i><\/a><\/h4><\/div>
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We provide <\/span>express 60-minute delivery<\/span> for select locations. <\/span>
Availability depends on the delivery area and time of order.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you deliver on weekends and holidays?<\/span><\/i><\/a><\/h4><\/div>
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Yes, we deliver 7 days a week, including holidays. However, delivery<\/div>\n
times may vary on special occasions.<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I schedule a flower delivery for a specific date and time?<\/span><\/i><\/a><\/h4><\/div>
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Absolutely! At checkout, you can choose a preferred delivery date and<\/div>\n
time slot.<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

What happens if the recipient is not available at the time of delivery?<\/span><\/i><\/a><\/h4><\/div>
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We will either leave the flowers with a neighbor, at a reception (if<\/div>\n
applicable), or contact the recipient to arrange a convenient time.<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t
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.<\/span> 2. Customization & Special Requests<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

Can I customize a flower bouquet?<\/span><\/i><\/a><\/h4><\/div>
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Yes you can definitely mention the colors of the flowers in the remarks,<\/span>
as per availability we share delivery.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you offer add-ons like chocolates, cakes, or balloons?<\/span><\/i><\/a><\/h4><\/div>
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Not yet, Soon will.<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Can I include a personal message with my flowers?<\/span><\/i><\/a><\/h4><\/div>
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Absolutely! You can add a personalized message, which will be printed<\/span>
on a beautiful card.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t

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.<\/span> 3. Payment & Pricing<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

What payment methods do you accept?<\/span><\/i><\/a><\/h4><\/div>
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We accept credit\/debit cards, online bank transfers, and cash on<\/div>\n
delivery (where available).<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Are there any hidden fees?<\/span><\/i><\/a><\/h4><\/div>
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No, we provide transparent pricing. Any applicable delivery charges<\/div>\n
will be shown at checkout.<\/div>\n<\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div>

Do you offer discounts or promotions?<\/span><\/i><\/a><\/h4><\/div>
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Yes! We frequently have <\/span>seasonal discounts<\/span> and special offers. <\/span>
Subscribe to our newsletter to stay updated<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t

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.<\/span> 4. Care & Maintenance<\/p>\n\n\t\t<\/div>\n\t<\/div>\n

How do I keep my flowers fresh for longer?<\/span><\/i><\/a><\/h4><\/div>
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To prolong the freshness of your flowers:<\/div>\n