1. Consent to Use of Personal Information for Marketing

By proceeding, you expressly consent to the collection and use of your personal information (including name, contact number, email, and address) for marketing and promotional purposes by the Company. This may include:

• • Emails
  • SMS
  • Promotional calls regarding products, offers, and services

You may opt out of such communications at any time by following the opt-out link provided in our messages or by contacting our customer service.

2. No Refund / Return Policy

All sales made through this website are final. The Company does not offer refunds under any circumstances, including but not limited to:

• • Dissatisfaction with the product
  • Delayed delivery
  • Change of mind

Please review your order carefully before confirming your purchase.

3. Seasonal Flower Availability

All floral arrangements are prepared using seasonally available flowers. By placing an order, you acknowledge and accept that:

• • The Company will use flowers in season at the time of fulfillment
  • Specific flower requests are not guaranteed
  • Substitutions may occur based on availability and freshness

4. Client Responsibility for Delivery Information

Timely delivery of fresh flowers depends on the accuracy and completeness of the delivery information you provide. If there is a delay due to:

• • Missing or incorrect recipient name
  • Wrong or incomplete address
  • Invalid or unreachable phone number

The Company will not be held responsible. Such delays are solely the Client’s responsibility, and no compensation or replacement will be offered.

5. Intellectual Property & Design Protection

All designs, packaging concepts, and product arrangements—including but not limited to the “Box of Surprise” designer boxes—are the exclusive intellectual property of the Company. By agreeing to these terms:

• • You shall not copy, reproduce, or imitate any products, packaging, or designs for resale or competition
  • Any attempt to replicate and sell substandard versions of our products is strictly prohibited and subject to legal action
  • The Company retains full legal rights to enforce protection against infringement

6. Acceptance of Terms

By clicking “Yes” and continuing to use this website or placing an order, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions.

If you do not agree with any part of these terms, please do not proceed with the order.